Frequently Asked Questions

Do you offer 24/7 emergency response?

Yes. A real person answers the phone day or night at (971) 899-0210 — no forms, no waiting on a callback.

What areas of Portland do you serve?

We serve Portland, OR citywide, including Pearl District, Downtown, Hawthorne, Sellwood, Alberta Arts District, St Johns, and every neighborhood in between.

What services do you offer?

Water damage restoration, water extraction, flood cleanup, structural drying, ceiling water damage repair, basement water damage repair, and water damage mold prevention.

How much does water damage repair cost?

Cost depends on the extent of the damage. We inspect the property and explain the scope of work before starting, so there are no surprises.

Do you work with my insurance company?

We document damage with photos, moisture readings, and a materials inventory to support your claim. We don't give legal or insurance advice — confirm your specific coverage with your carrier.

How do I know if my home is actually dry, not just surface-dry?

We verify with moisture meters before closing out a job. Structural drying means wall cavities, subfloor, and framing are checked — not just what's visible on the surface.

Do you handle mold too?

We handle water damage mold prevention as part of the same response window, since unresolved water damage is the leading cause of residential mold.

How do I book a job — is there an online form?

We're call-only. Dial (971) 899-0210 and talk to a real dispatcher rather than filling out a web form.

Still have a question? Call (971) 899-0210 — we're available 24/7.